Terms of Service

By subscribing to Loopen at loopen.dev you agree to these Terms of Service. If you do not agree, do not subscribe and do not use the service.

Loopen provides a monthly subscription for asynchronous Shopify development work, delivered via Trello on a one-active-task-at-a-time basis. Tier features, turnaround windows, and pricing are listed on the pricing section of loopen.devand may change with 30 days' notice for new subscriptions; existing subscribers keep their original terms until they pause, cancel, or change tier.

All payments are processed by Lemon Squeezy (Lemon Squeezy LLC) as the Merchant of Record. Subscriptions renew automatically at the cadence selected at checkout (monthly or annually). Prices are in United States Dollars (USD). Sales tax and VAT are calculated and remitted by Lemon Squeezy where applicable.

You may pause or cancel your subscription at any time from your billing portal. Pause preserves your unused billing days for later use. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial billing periods or unused capacity within a period. Annual prepayments are non-refundable.

You agree not to use the service to develop, host, or distribute content that is unlawful, infringes third-party rights, contains malware, or violates Shopify's Acceptable Use Policy. Loopen reserves the right to refuse specific requests that fall outside the scope of standard Shopify development work.

All custom code, designs, and assets produced for you become your property as work-for-hire upon full payment of the relevant billing period. Loopen retains a perpetual, royalty-free license to reusable boilerplates, generic patterns, and snippets of non-confidential code for use across other client projects. Loopen also retains the right to display your brand name and a high-level description of work delivered as a portfolio reference unless you explicitly opt out in writing.

Loopen treats all credentials, business strategies, customer data, and unreleased products you share as confidential. A mutual non-disclosure agreement (NDA) is available on request and signed within one business day. A Data Processing Addendum (DPA) aligned with GDPR and CCPA is available for clients with EU or California data subjects.

Loopen will perform services with reasonable professional care and skill. Beyond that, the service is provided "as is", without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Loopen's total aggregate liability arising out of or in connection with the service is limited to the amount you paid in the three (3) months preceding the event giving rise to the claim. Loopen is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.

You agree to indemnify and hold Loopen harmless from any claim arising out of your use of the deliverables, your violation of these terms, or your violation of any third-party rights. Loopen agrees to the same in respect of any claim that the original code we author for you infringes a third-party intellectual property right, subject to the same liability cap as Section 9.

These terms remain in effect for as long as you maintain an active subscription. Either party may terminate at the end of the current billing period through the billing portal. Loopen may suspend or terminate the service immediately for material breach (including non-payment, abusive conduct, or violation of acceptable use) without refund.

These terms are governed by the laws of the Republic of the Philippines. Any dispute will first be addressed by good-faith discussion. Unresolved disputes will be settled by binding arbitration administered under the rules of the Philippine Dispute Resolution Center, Inc., or, where applicable, by the Singapore International Arbitration Centre (SIAC). The Philippines is a signatory to the New York Convention.

Loopen may update these terms from time to time. Material changes will be announced by email at least 30 days in advance. Continued use of the service after the effective date constitutes acceptance of the updated terms.

Questions about these terms can be sent to hi@loopen.dev.